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I Tried Quince Luggage: An Honest Quince Suitcase Review

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I have been on a Quince kick the past year; I tried Quince Clothing to see if the company's affordable luxury deserved the positive reviews. Then when Quince extended its size range, I invited a member of the Wardrobe Oxygen Community to do a Quince plus size clothing review. After my trip to Curaรงao, I desired a carry-on rolling suitcase. I tried Quince luggage; my honest Quince suitcase review is below.

Alison Gary of Wardrobe Oxygen outside an NYC hotel holding onto a Quince rolling suitcase that has a Dagne Dover Dakota backpack on top of it.

A little about me…

Age, clothing, and shoe size are important when reviewing suitcases. I am a 49-year-old soft, curvy size 14/16 with size 8W feet and a 36 F/G bust. I need more space for my clothing size; heck, I need more space just for my bras! So I hope this Quince suitcase review will help those who only find reviews by young men and petite women.

A little about Quince luggage…

Quince has a range of luggage: rolling suitcases, soft duffles and totes, toiletries bags, and even pet carriers. I have an international-sized rolling suitcase with a front laptop pocket and a matching large rolling suitcase that needs to be checked. I wanted something that holds more than my international suitcase but is still small enough to fit in the overhead compartment of all domestic flights.

Alison Gary of Wardrobe Oxygen outside an NYC hotel holding onto a Quince rolling suitcase that has a Dagne Dover Dakota backpack on top of it.
In NYC with the Quince 20″ Expandable Carry-on Spinner with the Dagne Dover Dakota Backpack (size large; use ALISON10 for 10% off)

Quince Suitcase Review of the 20″ Expandable Carry-On

At the time of writing this review, Quince offers four sizes of hard-sided rolling suitcases. Each size has a polycarbonate hard shell, water-resistant 75D polyester pongee lining, Japanese-crafted Hinomoto 360ยฐ spinner wheels, YKK zippers, and TSA-approved Travel Sentryยฎ combination locks.

Comparing Quince luggage to Away luggage

On its website, Quince compares its suitcases to Away luggage. I have never owned Away luggage, but I have many friends who own some. Most love their Away luggage; some complain they scuff easily, and the wheels don't work well on carpets or cobblestones. I had one friend whose Away suitcase zipper failed after only three uses. But in general, I have heard positive feedback on Away luggage. I liked the idea of a cheaper alternative.

The lock on the Quince 20" expandable luggage rolling suitcase

The Quince 20″ Expandable Carry-on Hardshell Suitcase is 22″ H x 14.4″ W x 9.8″ D. The comparable Away Carry-on Flex is 21.7″ H x 13.7″ W x 9″ D. American Airlines, Alaska, Delta, United Airlines, and JetBlue all have a limit of 22″ H, 14″ W, and 9″ D. Southwest, Allegiant, Frontier, and Spirit Airlines allow larger carry-on luggage. I don't know if that fraction of an inch will make or break your ability to use the Quince 20″ suitcase as a carry-on with certain airlines.

The Quince 20" carry-on next to the Delsey Helium International carry-on spinner
While I do not have Away luggage for comparison, here is the Quince 20″ Expandable Carry-on next to the Delsey Helium 19″ Expandable Spinner

Looking at the specs of the Away Carry-on Flex and the Quince 20″ Expandable Carry-on, the differences I see beyond the subtle size difference are that Away has leather trim and comes with a leather luggage tag, and that the Quince suitcase weighs a pound and a half less.

That pound-and-a-half difference is what made me decide to try Quince. These days, with luggage fees and having to haul a bag into an overhead compartment or down blocks of city streets, I want to be as lightweight as possible.

The Quince suitcase upon delivery in its dust bag
The Quince suitcase upon delivery in its dust bag

Delivery of my Quince suitcase

The suitcase arrived within a week in one of those heavyweight boxes with a flap closure (so nice to reuse to store holiday decorations or for under-bed storage). The bag came in a lightweight dust bag. The color was the same pretty deep green seen on the Quince website. Included was a sponge to remove scuffs and instructions for the combination lock.

the quince suitcase open, with the mesh containers zipped.
The Quince 20″ Expandable Carry-on, packed for a long weekend in NYC. Hand for scale.

Quince Expandable Carry-On Hard Shell Suitcase – 20″ design

Inside the Quince 20″ expandable suitcase, one side has a mesh zipper closure. On the other side, there is a framed zipper pouch (compartment side solid, top mesh) that has straps to compress it down. On the side with the framed top, there is a small zipper pocket at the bottom of the compartment. Inside the pocket is a laundry bag). The lining is black.

What I fit in my Quince suitcase

For my trip, I carried a large Dagne Dover Dakota backpack and the Quince Expandable Carry-On Hard Shell Suitcase – 20″. In the backpack, I had all my toiletries and entertainment as well as my travel/purse essentials. I kept the suitcase to hold clothing primarily. Without using the expanding zipper on the suitcase and by using one square and one smaller rectangular packing cube for organization, in the Quince suitcase I fit:

The Quince 20" Expandable Carry-on Spinner suitcase with the Dagne Dover Dakota backpack on top in a hotel room

My experience using the Quince suitcase on travel

I found the telescoping handle easy to slide up and down, and securely locked in position. The combination lock worked in the same manner as other luggage I own. Zippers held up through use, moving easily. No flaws in stitching, materials, or construction. Color as seen on the Quince website.

I put the full and heavy backpack on top of the empty suitcase using the backpack's luggage sleeve and the Quince suitcase didn't tip over. With the suitcase full and the backpack on top also full, it was still easy to have it spin next to me on tile, concrete, and asphalt.

The only issue I found was that the Quince suitcase couldn't handle carpet. I was dragging the suitcase behind me in the hotel hallway to and from my room. As mentioned above, a friend with an Away suitcase shared she experienced the same. I have a decade-old Delsey (seen above) that moves easily on low-nap carpet; I haven't tried any other currently available brands/styles of rolling suitcases.

Alison Gary of Wardrobe Oxygen outside an NYC hotel holding onto a Quince rolling suitcase that has a Dagne Dover Dakota backpack on top of it.

How did the Quince suitcase hold up?

I didn't try to maximize the capacity or strain the zippers. The suitcase was used for a road trip; it only rolled a little over a block from the car to the hotel and back. I have yet to try it on a flight or on rougher terrain than parking lots and New York City sidewalks. I hope to update this Quince suitcase review in the future after using it on future travels.

If you're like me you're being bombarded with ads for luggage on social media. It's hard to tell what is worth your hard-earned money. I hope this Quince suitcase review proves helpful.

A woman with curly hair wearing a plaid blazer holds a green fur coat over her shoulder on a city street.

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10 Comments

  1. Thanks for the review. It’s refreshing to hear from someone that is a “real” person.
    This is going to be my first hard sided bag carry on. Big trip planned for September (Japan, Australia and New Zealand). I think that the 21″ expandable and a large personal item bag will work for me.

  2. Higher price isn’t always a guarantee of high quality. Way back in 2009 Costco had a special on Ful softside roller bags that included a zip on small backpack. The total price was an unbelievable $30 for the pair, a cheap price even in 2009. I didn’t use the backpack much but I used the roller bag extensively. It traveled by car, bus, train, and plane. It did get some rough treatment but never caused a problem with the zippers, the rollers, or the seams. I used it for a good 10 years and would still be using it if it hadn’t been stolen. I was very surprised that such a low priced option was so tough and dependable. Ful changed their product lines some time ago, so I couldn’t replace what was lost.

  3. Great review! I have a 24โ€ Quince checked hard-side bag and the Bigger Carry-on from Away. I find them to be virtually identical in quality and features. I wish Iโ€™d found Quince before splurging on the Away because there was no need to spend the extra money. I do love them both and Iโ€™m a total convert to the clamshell-style hard side luggage!

  4. Allison,
    Who makes the yummy brown leather purse you are wearing in these pictures?
    Mary Ellen

  5. Thank you for this. I splurged on a Tumi roller last Thanksgiving (my daughter was working Black Friday and she picked it up for me) and I have been SO disappointed in it. It is absolutely not worth the price! My $75 spinner from Target is so much better, mostly because of the zipper. The Tumi has an extra wide fabric around the zipper that makes it impossible to zip without help and as someone who travels about 80% of the time for work, it’s impossible to use and a complete waste of funds.

    I’ve been looking at these bags, but can’t make myself buy yet ANOTHER spinner if it isn’t going to work.

    1. Anne,
      I’ll say again that high price is no guarantee of high quality as you found out by comparing your Tumi roller and your Target roller. That makes me furious for you. Tumi is touted as a luxury brand. Ha! Apparently retailers can claim just about anything about their products. Unless a buyer has the energy and funds to sue them, the retailer gets away with it. Personally, I often take my chances at eBay, Poshmark, or even yard sales. If the item doesn’t work out, I don’t feel so bad about donating or throwing it away.

  6. Allison- I have found your blog thoughtful, informative, and your voice refreshing in a world of 20yoโ€™s telling mature women how to dress and live.

    Here are my two cents on luggage: I just canโ€™t make myself like the book-fold suitcases that are split 50/50. I know many who do but for my 3 weeks per month business travel and frequent pleasure travel, I have found that a trunk style suitcase where the top flips up and the suitcase actually fits fully opened on a luggage rack has meets my needs YMMV. Travelpro Maxlite $ or Premium Elite $$ are solid performers as is the Briggs and Riley $$$$ that has been my workhorse for the last 5 years. I have tried and returned more suitcases than I can remember most are terrible- interior room taken up by handles so my size 10 shoes and 14/16 clothing wonโ€™t fit, zippers that break, wheels that wonโ€™t align so your roller bag ends being a two-wheeled pull bag.

    My key take away is pack for ease (I live out of my suitcase not hotel drawers), no one cares if you rewear something, and enjoy your travel.

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